Help Center

Merchant

How can I be a Merchant?
to start your great experience with 2-2-Bee , please create an account by following these steps:
  1. Download the app from Google Play Store or Apple App store
  2. Tap New User? Create your 2-2-Bee account
  3. Fill-out the form with the necessary information
  4. Tap Sign Up
  5. Enter the Verification Code that will be sent to your registered number
  6. Select Merchant as your default Profile
  7. Select the product you are selling
  8. Fill-out the form with the information about your store
  9. Tap Continue
  10. Tap Select Photo or Take Photo to upload the picture of your store
  11. If you're happy with the photo. Tap Continue
  12. Tap Change if you wish to upload a different photo of your store
  13. Tap Continue to complete your Customer Profile.
  14. Tap the Camera icon to upload your photo
  15. Tap Select Photo or Take Selfie to upload your photo
  16. Tap Continue
Can I change the information on my profile?
For security, you can update your store's photo and welcome message.
To do this, simply follow these steps once you're logged in to your 2-2-Bee account:
To change the photo of your store
  1. Tap the Camera icon at the upper right of the page
  2. Tap Select existing photo or Take Photo

  3. To change the welcome message
  4. Tap Edit below your store name
  5. Type your new welcome message
  6. Tap Update
Where will you launch the app?

As of now, 2-2-Bee delivers within Bulacan, primarily in Pandi. Very soon we will expand our service to other municipalities.

What is the minimum system requirement to use the app?
For seamless experience on the app, you must have at least:
Android version: 6.0 Marshmallow
RAM: 2 GB
Storage: 200 MB
How will the rider pay for my products?

Riders will pay with cash for the orders. We appreciate your patience while we work on cashless payment methods in the future.

Are there any fees to partner up with 2-2Bee app?

You can register as a merchant for free to start your new journey. An Operator Fee will be deducted from your account's credit once you start receiving orders from customers.

What happens if I opened the store late?

That won't be a problem. You will still receive orders from customers once you open your store. Remember to always open your store to receive more orders!

What if I failed to open the store for a day?

We understand that there are situations that may cause you to temporarily close the store. You won't be penalized for this and you can continue earning as soon as you open your store again.

Can I change my store name?

Since store name change may require legal processes and documentation, you may reach out to our Customer Service.

Can I be a rider as well?
Definitely! We'll be happy to see you on the road. You can apply by following these steps:
  1. Login to your 2-2-Bee account
  2. Tap the Menu button (three horizontal lines)
  3. Tap Be a 2-2-Bee Rider
  4. Provide the necessary information and upload your Driver's License.
Does the app include inventory of stocks?

For now, it’s not yet available on the app, but we’re working on to including it for future updates.

How to add my products?
Simply follow these steps:
  1. Login to your 2-2-Bee account
  2. Tap Products on the Merchant page.
  3. Tap Add
  4. Tap the Camera icon to upload a photo of your product
  5. Tap Select existing photo or Take Photo
  6. Enter the product information
  7. Tap Add Images to add more photos of your product
  8. Tap Add to complete
How do I open my store at 2-2-Bee app?
Simply follow these steps:
  1. Login to your 2-2-Bee account
  2. Tap Store is Closed - Press to Open Store at the bottom of the page
  3. Tap Back to Dashboard
How do I close my store at 2-2-Bee app?
Simply follow these steps:
  1. Login to your 2-2-Bee account
  2. Tap Store is Open - Press to Close Store at the bottom of the page
  3. Tap Back to Dashboard
How can I add discounts or freebies on my existing products?
Simply follow these steps:
  1. Login to your 2-2-Bee account
  2. Tap Products on the Merchant page
  3. Enter for the product name on the search field
  4. Tap the product
  5. Select Discount or Freebie
  6. Enter the necessary information for the offer
  7. Tap Save Offer
  8. Tap Save to complete
Where can I monitor my orders?
You can see all your order transactions for the past 7 days (Pending and Completed) by simply following these steps:
  1. Login to your 2-2-Bee account
  2. Tap Orders on the Merchant page.
I don’t want to be a merchant anymore. What should I do?

We’re very sorry to see you go. To better assist you with your request and to help you address the reason you wish to leave the community, please reach out to our Customer Service.

Are there documents needed for the registration of merchants?

Register at 2-2-Bee, make sure to complete all info (Full Name, Correct Address of Home, Correct cellphone Number, with latest Photo). We will also ask you to present a valid government ID.